Frequently asked questions

No. You can record your visit right here on this website. Nothing to install, nothing to set up.

In many places, yes — some states require everyone in the conversation to be aware a recording is happening. We recommend letting your doctor know before you start. It's a simple, respectful step, and it's your responsibility as the person making the recording. See our Terms of Service for more detail.

Your recording is processed in real time to generate your plain-language explanation. We don't keep a long-term copy of the audio itself. For full detail, see our Privacy Policy.

Aira supports 50+ languages and explains your visit in the one you're most comfortable with. If you don't see your language listed in the app, let us know — we're adding more over time.

No. Aira is a plain-language explanation of your visit, written for you, not a medical record or official chart note. It's meant to help you understand and remember, not to replace what your doctor's office keeps on file.

No. Aira helps you understand what was said and prepares questions for your next visit. It does not diagnose, treat, or replace your doctor's judgment. Always follow your doctor's instructions and contact them directly with medical concerns.

Details on pricing are available within the app. We'll always be upfront about any costs before you're asked to pay anything.

We'd love to talk. Please visit our contact page to reach our team.